DATA PROTECTION POLICY FOR BOOKINGS MADE IN THE USA

YOUR BOOKING

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/ immigration if required by them, or as required by law.

Controls on data protection in your destination may not be as strong as the legal requirements in your country of origin. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary / religious requirements. (if we cannot pass this information to the relevant suppliers, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)Your data controller is; Greaves Travel Ltd. in the U.K., or Greaves Tours L.L.C. in North America.

You are entitled to a copy of your information held by us. If you would like to see this please contact us. We may make a small charge for providing this to you.

Third party sites accessed via links from this site (www.greavesindia.com) are not covered by this policy, nor are Greaves responsible in any way for such sites or links.

DATA PROTECTION POLICY FOR BOOKINGS MADE OUTSIDE THE USA

YOUR BOOKING

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/ immigration if required by them, or as required by law.

Additionally, as your holiday will be outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements within the EEA. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary / religious requirements. (if we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)Your data controller is; Greaves Travel Ltd.

You are entitled to a copy of your information held by us. If you would like to see this please contact us. We may make a small charge for providing this to you.

Links to third party sites are not covered by ABTA or ATOL protection.

General Data Protection Regulation (GDPR)

Your data privacy and security are important to us. So we're updating our privacy policy below to make it even more transparent.

Our privacy policy updates will give you more clarity and control over how we collect and use your personal data when delivering our world-class products and services.

Greaves Tours cares about your privacy.  For this reason, we collect and use personal data only as it might be needed for your India Tour.  Your personal data includes information such as:

Name

Address

Telephone number

Date of birth

Email address

Other data collected that could directly or indirectly identify you.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at .

What information do we collect?

We collect information so that we can provide the best possible experience when you utilise our services.  Much of what you likely consider personal data is collected directly from you when you:

(1)    book a holiday

(2)    complete contact forms or request newsletters

 

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that

(1) for which we have been given permission,

(2) as necessary to deliver the tour or

(3) as we might be required or permitted for legal compliance or other lawful purposes.

These uses include:

Delivering, improving, updating and enhancing the Services we provide to you.  

We collect various information relating to your tour. We utilize this information to improve and optimize the operation and performance of our services

Sharing with trusted third parties. 

We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

Processing credit card payments

Hotel bookings

Ticket purchasing i.e Airlines and other forms of transport

Communicating with you, such as by way email or newsletter

Customer relationship management.

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).

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